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Dhee Tech
Services Smart Communication Solutions |
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VoIP Products Distributor & Solutions Provider |
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IVRS (Interactive Voice Response System)
SmartComm-IVRS (Interactive Voice Response System)
All the standard IVR features
§ Incoming calls through the following channels
· SIMs
· Land lines (PSTN)
· PRI lines
§ Multiple languages
§ Automatically replies to the caller queries as if somebody is answering by referring to database.
§ Collecting user inputs for opinion, feedback or survey
§ Validating or authenticating caller by caller id or some pre-assigned ID.
§ Automatically acknowledging the caller with SMS or optional tracking id.
Where
we value add:
· Low cost external hardware connected in network
· Connect one or more SIMs or landlines(PSTN)
Voice Solutions
VoIP based voice solutions are based on software configuration and not fixed by the hardware.
Following are few among the hundreds of possibilities
1. For one or multiple SIMs or PSTN lines, to serve as EPABX in office
2. Creating unlimited number of extensions at no additional cost
3. The extensions can be anywhere in the world with internet connectivity
4. Intercom across different locations
5. Bulk calling and auto dialer.
6. Call conferencing or forwarding across land line, mobile or extensions
7. Inbound or outbound call center solutions.
8. Routing the call to associated executive and displaying caller records
9. Call management/routing combined with IVR
10. Calls recording without external call logger hardware
11. Issues, complaints registration and tracking over phone
12. Custom soft phone for mobile phones (Example: Integrating PSTN call to mobile over internet traffic).
Customized call routing solutions
VoIP Products
VoIP Solutions are not hard-wired unlike EPABXes
VoIP Solutions allows us to define the calls management in the way required.
Matrix products are natively VoIP products (they are always connected to network and are not as PCI cards) and supports standard SIP Servers including Asterisk.
Wider range of solutions and products for very small to enterprise requirements.
For complete list of products we request you to visit Matrix web site
Following are few categories of VoIP hardware to list…
· VoIP Gateways for one or multiple
o FXO ports (For PSTN Lines)
o FXS Ports(Phone instruments)
o PRI/BRI Lines
o GSM VoIP Gateway( For GSM SIM)
· Hardware managed SIP Server
· Single unit of hardware which hosts several combinations from the above list
For more details please call us, visit our office in Bangalore or visit the Matrix web site.
Mobile Phone Applications
· Customized mobile applications for
o Android and Windows cell phones.
o JAVA Supported Phones(most of the phones support)
· Interfacing PC peripherals with mobile (Barcode Reader, Card Reader and Printer)
SMS Applications
SMS Integration to
· Mobile applications
· Web site
· Software
· For SMS Receiving and auto responding applications
“Without physical SIM, integrating the SMS features with web site or remote server”
Our customers
Larger number of SMBs(Schools, Hospitals, Service Centers, community centers, etc) in Bangalore.
Several enterprise customers, among them are Bangalore Metro Rail, Natural Remedies, Spices Trading Corporation Ltd.
We are technology consultants to several software companies in Bangalore in the domain of VoIP and mobile phone applications.
Contact
Raghu 09880244044 LKRaghu@dheelabs.com Skype & Gmail ID LKRaghu LinkedIn Profile
Basavaraj 09945555171 BRaj@dheelabs.com
SBJain 07676484847 SBJain@dheelabs.com
Address
Dhee Tech Services
#386, 5th Cross, Ist Main,
Ideal Homes Township – Ist Phase
Rajarajeshwari Nagar – Ist Phase
Bangalore – 560098